Terms of service

Terms of Service

Welcome to House of Alma Ltd. These Terms of Service apply when you access our website or purchase products from us. By using our website or placing an order, you agree to these terms.

1. About Us
House of Alma Ltd offers digital products, paper goods, stationery, journals, colouring products, ritual-inspired products and other lifestyle goods.

2. Products & Descriptions
We take reasonable care to ensure that product descriptions, images, prices and other information displayed on our website are accurate. Colours and appearance may vary slightly depending on your screen, printer, paper or other materials used.

Where a product is described as a digital download, no physical product will be sent.

3. Digital Products
Digital products purchased from House of Alma Ltd are for the purchaser’s personal use only unless expressly stated otherwise.

You may download and print purchased files for your own personal use.

You may not resell, redistribute, share, reproduce for commercial purposes, upload, sublicense or otherwise commercially exploit our digital products, artwork or files without prior written permission from House of Alma Ltd.

All applicable intellectual property rights remain with House of Alma Ltd.

4. Orders & Payment
Prices are displayed on our website at the time of purchase. Payment must be successfully completed before an order is processed or digital content is supplied.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, pricing errors or product availability issues. Where payment has already been taken for an order that we cancel, an appropriate refund will be issued.

5. Digital Delivery
Digital products are supplied electronically. Customers are responsible for providing a valid email address and ensuring that their device and software are capable of accessing the relevant file type.

If you experience a genuine problem accessing a purchased file, please contact us so that we can assist.

6. Physical Products & Delivery
Where physical products are available, estimated dispatch and delivery information will be provided where appropriate. Delivery times are estimates unless expressly stated otherwise.

Any applicable shipping charges will be shown during checkout.

7. Returns, Cancellations & Refunds
Returns, cancellations and refunds are governed by our Return and Refund Policy and your applicable statutory consumer rights.

Nothing in these Terms of Service limits or excludes any rights you have under applicable consumer law.

8. Intellectual Property
The House of Alma name, branding, original artwork, illustrations, written content, product designs, digital files and other original materials are protected by applicable intellectual property laws.

Purchasing a product does not transfer ownership of the intellectual property contained within that product.

9. Personal Use & Disclaimer
House of Alma Ltd products are created for creative, reflective, educational and entertainment purposes.

Any tarot, manifestation, spiritual, intuitive, journaling or ritual-related content is not intended to replace professional medical, legal, financial, psychological or other professional advice.

Individual experiences and results will vary, and we do not guarantee any particular outcome from using our products.

10. Website Use
You must not misuse our website, attempt to interfere with its operation, introduce malicious material, use it for unlawful purposes or infringe the rights of House of Alma Ltd or another person.

11. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, House of Alma Ltd will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses arising from use of our products contrary to the instructions or purposes for which they were supplied.

12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our products, website, business practices or legal obligations. The version displayed on our website at the relevant time will apply.

13. Governing Law
These terms are governed by the applicable laws of the United Kingdom. Your statutory rights as a consumer are not affected.

14. Contact
Questions about these Terms of Service can be sent to House of Alma Ltd using the contact details provided on our website.

House of Alma Ltd